Support Services

Australia-wide Mental Health Crisis Numbers

131 114  |  1300 659 467  |  Call 000 for immediate help


Northern Territory specific support services are listed below:

Northern Territory Government:

Employee Assistance Program (EAP)

The Northern Territory Government funds an Employee Assistance Program (EAP) to provide professional and confidential counselling services to Northern Territory Public Service employees. As a Northern Territory teacher, you and your immediate family can access up to three free confidential sessions per occasion with an independent EAP psychologist or counsellor. Employees can make appointments directly with external EAP providers or can seek assistance through their Human Resources unit. EAP providers are listed below. Services are available in Darwin, Katherine, Nhulunbuy, Tennant Creek and Alice Springs.

Darwin Psychology Services (DPS)

The DPS office is located in Palmerston and is open Monday to Friday 8am-5pm, with after hours appointments available by negotiation.
Toll free: 1800 769 205
Phone: 8932 8460

Industry Health Solutions (IHS)

The IHS office is located in Yarrawonga, Darwin. Opening hours are Mon, Tue, Thu, Fri 8:30am-5pm and Wed 11am-7pm.
Toll free: 1800 432 303 (NT only)
Phone: 8931 2642

EASA Incorporated (EASA)

EASA has premises in: Darwin (Stuart Park, Casuarina and Palmerston), Katherine, Alice Springs, Jabiru, Tennant Creek and Nhulunbuy. EASA offers after hours emergency service and after hours appointments are available in most centres.

Toll free: 1800 193 123 (NT only)
Phone: 8941 1752

Phone: 8941 1752

Alice Springs
Phone: 8953 4225

Relationships Australia Northern Territory (RANT)

RANT’s offices are located in Darwin, Katherine and Alice Springs.
Toll free: 1300 364 277
Phone: 8923 4999

Toll free: 1300 364 277

Alice Springs
Free call: 1800 634 405 (Remote areas)
Phone: 8950 4100

Wisemind Psychology

Wisemind’s office is located in Fannie Bay.
Toll free: 1800 166 180
Phone: 8981 5605

NT Department of Education whole-school wellbeing program:

The Staff Wellbeing Toolkit

The NT Department of Education have partnered with NESLI to deliver the Staff Wellbeing Toolkit
All schools have access to register for the Toolkit at no cost to the school.
The Staff Wellbeing Toolkit is a school based program designed to assist teachers and staff to proactively manage their wellbeing. The toolkit provides strategies for professional communities to better understand and support each other.
The Toolkit is available for 2019. Please register to participate within this school year.

Mental Health Services:

Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support.
Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 from anywhere in Australia 24 hours a day

Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services.
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 &

SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness.
SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
Talk to a mental health professional (weekdays 10am-10pm AEST) at 1800 187 263 or email

The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder.
The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.

On the Line Australia

All Hours Suicide (AHS) Support Service is a referral-only service.
They provide 24/7 telephone support to clients of Primary Health Networks who are identified as high risk to suicide, when their practitioner (psychologist, social worker, mental health clinician, etc.) is not available.

Health Services:

Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions.
Funded by the State Government of Victoria & free of advertising and other commercial content.

ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.

Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Phone: 1800 022 222 - Free from landlines. Mobile charges may apply.
Emergencies will be transferred to 000 with the nurse or GP staying on the line.
6pm-8am Mon-Fri
6pm Fri-8am Sat
12noon Sat-8am Mon
24 hours on public holidays.

Government Health Services:

The Northern Territory Department of Health provides information about government health services across the Northern Territory.

Alcohol & Drug Services:

Alcoholics Anonymous (AA) is an informal society of recovering alcoholics.
The only requirement for membership is the desire to stop drinking. Member's anonymity is protected.
There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists.
When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober.
See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).

Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency.
The website provides information about Al-Anon and a searchable directory of meetings across Australia.