Support Services
Australia-wide Mental Health Crisis Numbers
131 114 | 
1300 659 467 | 
Call 000 for immediate help
Visit Head to Health To find Australian mental health resources.
Click on your state or territory for specific resources related to your area.
Western Australian Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Govenment Health Services
WA Health
The WA Health (Western Australian Department of Health) website provides information about government health service across Western Australia.
Healthdirect Australia telephone health service
Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
After Hours GP Helpline
www.healthdirect.gov.au - GP Helpline
For assistance with urgent health issues outside of normal general practitioner hours. Calls will be answered by a registered nurse who will assess your condition. Medical advice is available from a GP if necessary. You will be referred to the most appropriate local health service if you need to access face-to-face medical assistance.
Emergencies will be transferred to 000 with the nurse or GP staying on the line.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
6pm-8am Mon-Fri
6pm Fri-8am Sat
12noon Sat-8am Mon
24 hours on public holidays.
Services for Women
Women's Health and Family Services
Women's Health and Family Services (Western Australia) is a non-profit organisation which provides low-cost medical, counselling, drug and alcohol support, domestic violence, mental health and other health services for women and their families. Services are available to all Western Australian women.
227 Newcastle St, Northbridge WA 6003
Phone: (08) 6330 5400
Toll-Free: 1800 998 399 (Outside Perth Metro Area)
E-mail: info@whfs.org.au
Women's Information Service WA (WIS)
Women's Information Service WA (WIS) is a telephone and email information and referral service for women available across the whole of Western Australia. They provide information and referral on many issues including health issues and counselling services.
Phone: (08) 6217 8230
Toll free: 1800 199 174 (for country callers)
Email: wis@communities.wa.gov.au
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia/
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Work Safety Authorities
WorkSafe Western Australia
www.commerce.wa.gov.au/WorkSafe
WorkSafe is the Western Australian State Government agency responsible for the administration of the Occupational Safety and Health Act 1984. The principal objective of the Occupational Safety and Health Act 1984 is to promote and secure the safety and health of people in the workplace.
South Australian Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Healthdirect Australia telephone health service
Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
After Hours GP Helpline
www.healthdirect.gov.au - GP Helpline
For assistance with urgent health issues outside of normal general practitioner hours. Calls will be answered by a registered nurse who will assess your condition. Medical advice is available from a GP if necessary. You will be referred to the most appropriate local health service if you need to access face-to-face medical assistance.
Emergencies will be transferred to 000 with the nurse or GP staying on the line.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
6pm-8am Mon-Fri
6pm Fri-8am Sat
12noon Sat-8am Mon
24 hours on public holidays.
Government Health Services
South Australia Health
The South Australia Health website provides information about government and non-government health services available in South Australia. A searchable directory of services with listings for a range of health professionals including counsellors and psychologists.
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Employee Assistance Programs
South Australian Dept of Education & Child Development Employee Assistance Program
The South Australian Dept of Education & Children's Services Employee Assistance Program (EAP) allows employees and managers, and their immediate family members, to receive counselling for both personal and work-related matters. The provider is Converge International 1300 687 327.
Work Safety Authorities
SafeWork SA
SafeWork SA is responsible for administering occupational health, safety and welfare laws and certain industrial relations laws in South Australia.
NSW & ACT Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Healthdirect Australia telephone health service
Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
After Hours GP Helpline
www.healthdirect.gov.au - GP Helpline
For assistance with urgent health issues outside of normal general practitioner hours. Calls will be answered by a registered nurse who will assess your condition. Medical advice is available from a GP if necessary. You will be referred to the most appropriate local health service if you need to access face-to-face medical assistance.
Emergencies will be transferred to 000 with the nurse or GP staying on the line.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
6pm-8am Mon-Fri
6pm Fri-8am Sat
12noon Sat-8am Mon
24 hours on public holidays.
Government Health Services
NSW Department of Health
The NSW Department of Health provides information about health services offered by the NSW government. Includes links to local health districts.
ACT Government Health
The ACT Government Health website provides information about the full range of health services available in the ACT, including counselling services.
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia/
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Work Safety Authorities
WorkCover NSW
www.workcover.nsw.gov.au/health-and-safety
WorkCover NSW administers work health and safety, injury management, return to work and workers compensation laws and manage the workers compensation system.
WorkSafe ACT
WorkSafe ACT?s role is to enforce the Territory?s health and safety and workers? compensation laws through a mixture of education and compliance activities.
Northern Territory Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Healthdirect Australia telephone health service
Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
After Hours GP Helpline
www.healthdirect.gov.au - GP Helpline
For assistance with urgent health issues outside of normal general practitioner hours. Calls will be answered by a registered nurse who will assess your condition. Medical advice is available from a GP if necessary. You will be referred to the most appropriate local health service if you need to access face-to-face medical assistance.
Emergencies will be transferred to 000 with the nurse or GP staying on the line.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
6pm-8am Mon-Fri
6pm Fri-8am Sat
12noon Sat-8am Mon
24 hours on public holidays.
Government Health Services
Northern Territory Department of Health
The Northern Territory Department of Health provides information about government health services across the Northern Territory.
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Work Safety Authorities
NT WorkSafe
NT WorkSafe is the government body with overall responsibilities for occupational safety and health in the territory.
Queensland Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Insite
Health Insite is a Government funded online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
13 HEALTH Telephone Health Service
www.health.qld.gov.au/13health/
13 HEALTH offers health advice from a registered nurse over the phone 24 hours a day, 7 days a week. The nurse can assess your health problem and recommend where to seek treatment if necessary. Can also provide information about health services in your area. Queensland only.
13 43 25 84 For the cost of a local call, Queensland only. Mobile charges may be higher.
Government Health Services
Queensland Health
The Queensland Health (Queensland Government Department of Health) website provides information about government health services across Queensland.
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Employee Assistance Programs
Queensland Dept of Education & Training Employee Assistance Program
www.education.qld.gov.au/health/employee.html
The Queensland Department of Education and Training provides free, short-term, confidential counselling services for both staff and immediate family members through an external Employee Assistance Program (EAP) provider. The EAP also offers a free confidential manager support service for all DET staff with supervisory responsibilities.
Work Safety Authorities
Worksafe Queensland
https://www.worksafe.qld.gov.au/
The website for Queensland's safety and compensation services represents a strategic partnership between the Office of Industrial Relations (OIR) and WorkCover Queensland.
OIR includes Workplace Health and Safety Queensland, the Electrical Safety Office, and the Workers' Compensation Regulator (formerly Q-COMP). WorkCover Queensland is an independent government owned statutory body. Both organisations report to Queensland's Minister for Employment and Industrial Relations. To make it easier for Queenslanders to get information about safety and workers' compensation issues, they combined their websites and now provide a single contact point.
Victoria Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Nurse On Call telephone health service
www.health.vic.gov.au/nurseoncall/
Nurse On Call offers health advice from a registered nurse over the phone 24 hours a day, 7 days a week. The nurse can assess your health problem and recommend where to seek treatment if necessary. Can also provide information about health services in your area. Victoria only.
Government Health Services
Victorian Department of Health
The Victorian Department of Health website provides information about health services offered by the Victorian government, with a searchable directory of services.
Community Health Centres, Victoria
www.health.vic.gov.au - Community Health directory
Community Health Centres (CHS's) offer a range of government-funded health services, including counselling. CHS's services primarily target low-income and other disadvantaged groups, but your local centre may be able to refer you to other services in your area. The website includes a searchable directory for Community Health Centres across Victoria.
Services for Women
WIRE Women's Information Telephone & email support services
https://www.wire.org.au/what-we-do/#TOC-2
WIRE Women's Information is a free, confidential information, support and referral service run by women for women. Can provide information about a broad range of services, including health services and counselling services. Staffed by trained volunteers. Victoria only.
Telephone support service: 1300 134 130 (Victoria wide), Mon-Fri 9am-5pm (except public holidays) Email support service: inforequests@wire.org.au
WIRE Women's Information Centre
www.wire.org.au - Women's information centre
WIRE Women's Information is a free, confidential information, support and referral service run by women for women. Can provide information about a broad range of services, including health services and counselling services. Staffed by trained volunteers. Victoria only.
Ground level, 210 Lonsdale Street, Melbourne
Drop-in welcome Mon-Fri 10.30-5.00pm (except public holidays)
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Employee Assistance Programs
eduWell : Victorian DEECD Employee Health and Wellbeing program
www.education.vic.gov.au - health and wellbeing program
eduWell is an employee Health and Wellbeing program available to all employees of the Victorian Department of Education & Early Childhood (DEECD). Information about eduWell is available to Victorian Public Service employees only.
Employee Safety and Support Services
https://www.education.vic.gov.au/school/teachers/management/Pages/employeeservices.aspx
The Victorian Department is committed to maintaining a safe working environment for managers and employees. A range of employee safety and support services are provided including:
- OHS Advisory Service which focuses on providing effective and timely advice to Principals, Managers and employees on any aspect of workplace health, safety and wellbeing.
- Employee Assistance Program, including Manager Assist (EAP) is a short term, solution focused and strictly confidential counselling service. The EAP is available 24/7 for up to four sessions for the Department's employees to discuss any personal or work related issues and the Manager Assist telephone advisory service is specifically provided to support Principals and Managers to access management support and coaching.
- Conflict Resolution Support service which is available to assist all Department employees to address workplace conflict. This includes disputes and miscommunications that impact on wellbeing and work performance.
Work Safety Authorities
Worksafe Victoria
The responsibilities of WorkSafe Victoria are to help prevent workplace injuries, to enforce Victoria's occupational health and safety laws & to manage the workers' compensation scheme.
Tasmania Specific Services
Mental Health Services
Lifeline Telephone Service
Lifeline's 24 hour telephone crisis support service is available to anyone needing emotional support. Lifeline is a confidential service staffed by trained volunteers.
Call 13 11 14 From anywhere in Australia 24 hours a day
Lifeline also provides online information about mental health issues and an online directory of mental health services on their website at www.lifeline.org.au
Lifeline Mental Health Resource Centre
www.lifeline.org.au - Mental Health Resource Centre
Lifeline Mental Health Resource Centre provides self-help information and tool kits about a range of mental health issues, including stress.
Lifeline Service Finder
www.lifeline.org.au - service finder
Lifeline Service Finder is an an online directory of free and low cost health and community services across Australia. Also available as an iPhone app.
Beyond Blue National Depression Initiative
Beyond Blue is a national government-funded depression initiative which provides information about depression, programs for schools and workplaces and information about mental health services
BeyondBlue also provides a telephone & email support & information service at 1300 22 4636 & infoline@beyondblue.org.au
Beyond Blue Infoline
www.beyondblue.org.au - Get help
Beyond Blue Infoline is a telephone and email service which provides information on depression, anxiety and related disorders, available treatments and referrals to relevant services.
Phone: 1300 22 4636 for the cost of a local call from anywhere in Australia;
Email: infoline@beyondblue.org.au
Beyond Blue Medical or Allied Health Practitioner search
www.beyondblue.org.au - Practioner search
Beyond Blue Medical or Allied Health Practitioner search is a national listing of health practitioners with expertise in the treatment of depression and anxiety, including pysychologists and other counsellors.
The Black Dog Institute
The Black Dog Institute is a not-for-profit, educational, research, clinical and community-oriented facility offering specialist expertise in depression and bipolar disorder. The website provides information about depression and mental health in general, as well as a Workplace Wellbeing questionnaire.
Health Services
Better Health Channel
Better Health Channel (funded by the Victorian Government) is a health and medical information website that provides information to help people stay healthy or understand and manage their health and medical conditions. Funded by the State Government of Victoria & free of advertising and other commercial content.
The website provides clear and comprehensive information about health conditions, tests and treatments and about healthy living topics such as fitness, nutrition and work. Regularly voted the number one health and medical information website in Australia.
Health Direct
Health Direct is a online health information service providing information on a range of health and wellbeing topics.
ABC Health & Wellbeing (Australian Broadcasting Corporation)
www.abc.net.au/health/healthnews/
ABC Health & Wellbeing (Australian Broadcasting Corporation) offers information and current news articles about a broad range of health and wellbeing topics.
Government Health Services
Tasmania Department of Health and Human Services
The Tasmania Department of Health and Human Services website provides information about health services offered by the Tasmanian government, with a searchable directory of services.
Healthdirect Australia telephone health service
Health Direct Australia Health provides free advice from a registered nurse 24 hours a day. The nurse can give expert advice on any health problem, and direct you to local health services. Available to residents in ACT, NSW, NT, TAS, SA & WA.
Ph: 1800 022 222 - Free from landlines. Mobile charges may apply.
After Hours Medical Clinic
www.afterhoursdoctor.com.au/patient-information/
After hours GP services in the Hobart area. Provides medical consultations and home visits nights, weekends and public holidays. The doctor will provide a report to your GP with your permission. The service works in cooperation with many Hobart area GPs.
Ph: 1300 731 788
Primary Health Tasmania
After hours GP services for rural Tasmania, accessed via your local GP telephone number. If your GP subscribes to the service, after hour calls are redirected to GP Assist. A registered nurse will assess your condition and contact emergency medical services or a GP if necessary.
Phone your local participating GP's telephone number to be redirected.
Alcohol & Drug Services
Alcoholics Anonymous
Alcoholics Anonymous (AA) is an informal society of recovering alcoholics. The only requirement for membership is the desire to stop drinking. Member's anonymity is protected. There are 1800 regular AA meetings held across Australia. The national website provides a searchable directory of AA meetings across Australia.
Alcoholics Anonymous Telephone Helplines
Alcoholics Anonymous (AA) telephone helplines provide information and support over the phone. AA doesn't employ professional counsellors or psychologists. When you phone an AA helpline you will be talking to an AA member, a volunteer who is an alcoholic and is using the AA program to recover and stay sober. See the website for your local telephone helpline number or phone 1300 22 22 22 to be transferred to your nearest local AA office (for the cost of a local call from a landline).
Al-Anon Family Groups Australia
www.al-anon.alateen.org/australia
Al-Anon is an informal support network of support groups for people who have family members or friends who have problems with alcohol or drug dependency. The website provides information about Al-Anon and a searchable directory of meetings across Australia.
Work Safety Authorities
WorkSafe Tasmania
WorkSafe Tasmania works to improve standards of safety, health and fairness in workplaces, buildings and energy infrastructure in Tasmania.